Effective Date: 20 June 2025
Company Name: My Slotify
We understand that flexibility is important, especially when building trust with new clients. That’s why, as a startup, we are currently offering a 100% refund policy for a limited time.
Users may cancel a service booking from their dashboard before the scheduled service time.
For cancellations made within the eligible time window, a 100% refund will be issued automatically.
Refunds will be processed to the original payment method within 5–7 business days.
This 100% refund offer is available for a limited promotional period as part of our startup client satisfaction program.
The service must not be marked as completed or partially delivered to be eligible for a refund.
If the service has already been started or completed, refunds may be denied at our discretion.
If a service provider cancels a confirmed booking, a full refund will be issued to the client without any deductions.
You can cancel your booking through your user dashboard.
If you face issues or the system doesn't allow automatic cancellation, please contact our support at support@myslotify.com.
We reserve the right to revise this refund policy at any time. However, all bookings made during the current promotional period will remain eligible for a full refund if cancelled within the allowed conditions.